Help & FAQ
What is included with The Litter Box Fix?
The $29 Litter Box Fix is a single digital PDF: a guide with 45 sections, plus 15 printable companion worksheets at no extra cost. The worksheets section begins on page 34 of the same file.
One PDF. Instant download. No physical product.
Do I need the Tracking System?
No. You do not need the Tracking System to use the guide.
The $12 Tracking System is a separate optional fillable companion for extended 90-day record keeping. The $29 guide already includes its own 15 printable companion worksheets.
What is the 14-day starting sequence?
The guide provides a structured 14-day starting sequence for organizing observations, reviewing the setup and recording changes. Fourteen days gives you structure; improvement can take longer.
Is this veterinary advice?
No. The Cat Field Guide materials are educational. They do not diagnose your cat or replace veterinary assessment. If you have concerns about your cat's health, contact your veterinarian.
Can I print the companion worksheets?
Yes. To print all 15 worksheets, select pages 36 to 50 in your print settings and use US Letter paper. Use those positions in your PDF reader, not the numbers printed at the bottom of each page.
To print one worksheet, T1 is page 36 and each worksheet follows in order to T15 on page 50.
Can I type into the Tracking System?
Yes. The Tracking System is a fillable digital PDF. Use a PDF reader that supports fillable forms. Complete manually, save your own copy, then close and reopen the file to check that your entries remain.
I have a problem with my download. What should I do?
Email hello@thecatfieldguide.com with your order number, the email address used at checkout and a description of the problem. If the PDF will not open or save correctly, include the device and PDF reader you are using.
What is your refund policy?
All sales are final. Due to the digital nature of our products, we do not offer refunds or exchanges once your purchase is complete and the download link has been delivered.
If you have a technical issue accessing your download, email hello@thecatfieldguide.com with your order number and the email address used at checkout, and we will help resolve it. Nothing in this policy limits any rights you may have under applicable law. See the Refund Policy for full terms.
Still need help?
Email hello@thecatfieldguide.com. Do not send payment-card details by email.